HONG KONG: HSBC Holdings Plc said customer-facing staff in Hong Kong, including traders and salespeople, must either be with clients or in the office five days a week, ending the pandemic era of work from home for frontline personnel in the city.
The new demands, outlined in an internal memo that detailed the updated hybrid working approach, come into effect on April 1.
In addition, managing directors and senior staff who have direct reports are expected to come to the office at least four days a week, while attendance for all other staff in Hong Kong will be at least three days a week, of which one day must be either a Monday or a Friday, subject to office space availability, the memo said.