PETALING JAYA: The housing and local government ministry failed to carry out a proper needs assessment before launching the MyKiosk initiative, the Malaysian Anti-Corruption Commission (MACC) said.
MACC said this was one of several weaknesses in the project, which was described as a white elephant after failing to meet government objectives and causing public inconvenience due to poorly placed kiosks.
“The absence of a needs assessment and a comprehensive outcome-monitoring mechanism, including KPIs, hindered the evaluation of the project’s impact at the local authority level,” MACC said in a statement after presenting five governance improvement recommendations to the ministry yesterday.
