<figure id="attachment_3027521" aria-describedby="caption-attachment-3027521" style="width: 1600px" class="wp-caption aligncenter"><img loading="lazy" class="wp-image-3027521 size-full" src="https://media.freemalaysiatoday.com/wp-content/uploads/2025/04/950acc15-gas-pipeline-bernama-070425-2.webp" alt="gas pipeline" width="1600" height="1000" /><figcaption id="caption-attachment-3027521" class="wp-caption-text">The Putra Heights fire left 81 houses completely destroyed with structural damage exceeding 40%, another 81 houses partially destroyed, 57 damaged but not burned, and 218 houses unaffected. (Bernama pic)</figcaption></figure>
PUTRAJAYA: The Malaysian Communications and Multimedia Commission (MCMC) has taken immediate steps to ensure that communication services remain stable in Putra Heights and two relief centres (PPS) following the gas pipeline fire on April 1.
MCMC said in a statement that nine telecommunications structures in the affected area – one belonging to CelcomDigi, two to Maxis, and six to U Mobile – which had experienced power outages, had now been fully restored.
“As a result of the immediate restoration efforts by the telecommunications companies (telcos), all services were fully restored on the same day,” it said.
According to MCMC, the telcos also took swift action to optimise existing structures to accommodate the increased service demand, ensuring the continuity of internet services for the workers and victims seeking shelter at the Putra Heights Mosque.
It said as an additional measure, a mobile cellular vehicle (MCV) unit was deployed to the scene to improve coverage quality, while Telekom Malaysia (TM) provided free WiFi facilities at the two PPS.
“In support of the affected victims, the telcos are actively reaching out to their customers to offer assistance, including replacing damaged SIM cards and devices, adjusting bills, and opening special service counters at the PPS,” the statement said.
MCMC gave the assurance that the quality of communication services would continue to be closely monitored to ensure it remains at the highest level, particularly for victims taking shelter at the PPS.
The Petronas gas pipeline fire that broke out at around 8.10am on April 1 sent flames more than 30m into the sky, with temperatures soaring to 1,000 degrees Celsius. It took nearly eight hours for the blaze to be extinguished.
The incident left 81 houses completely destroyed with structural damage exceeding 40%, another 81 houses partially destroyed, 57 damaged but not burned, and 218 houses unaffected.
As of 8am today, a total of 419 victims from 108 families were still housed at two PPS, namely at the Putra Heights Mosque and Dewan Camelia.

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